Processing & Production

Most orders are processed the same day but depending on demand may take up to 48 hours. Once processed your order is then sent to production. Average production times are 3 days.


USA - 2 - 7 business days
Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take an additional 7 – 12 business days.

Canada = 10 - 15 business days

International - 10 - 30 business days

Items are produced by several vendors and shipped directly from their facilities. For this reason, some of your products may arrive separately.

Where We Ship

Currently we ship to over 27 countries..

If you are interested in buying personal Abigail Ratchford gear and are unable to purchase due to location please contact us at to inquire about getting your country added.

Cancellations, Refunds and Exchanges

It is possible to cancel an order once it has been placed, however, we are unable to cancel any order once the item has been sent to production or that has been shipped.

Abigail Ratchford products are made to order. Refunds and exchanges will only be provided for defective merchandise, otherwise, all sales are final